6 Reasons Your Business Needs Managed IT Services

No matter what industry you’re in, your business likely uses technology daily.  Whether your needs are simple—a computer and an internet connection—or if you also depend on the cloud, VoIP, and more throughout your office, keeping your technology in working order is crucial. There are plenty of reasons your business needs managed IT services!

Fortunately, you can outsource your IT needs by hiring an expert team that offers comprehensive managed IT services. If you’re not sure how your company could benefit from this option, browse these reasons your business needs managed IT services:

1. Become Proactive Instead of Reactive

It’s common to take a reactive approach to most IT needs, meaning that you only fix something when it’s clear that it’s broken. This could lead to panic when a computer suddenly isn’t working, as you’re missing out on valuable work time until it’s fixed. 

What if you could prevent it from breaking in the first place? That’s what managed IT services can do for you, as your team will be proactive by staying on top of technology around the office to ensure it’s updated and working properly.

2. Decrease Downtime

Think about what happens when a major IT solution goes down. Whether it’s the internet, the cloud, or an entire row of computers, many of your employees can’t get their work done until it’s repaired. Depending on what’s broken, your customers may not be able to use your products or services during the downtime, leading to frustration and, eventually, lost trust. 

Investing in managed IT services reduces opportunities for unscheduled downtime to disrupt your workday. You’ll have an entire team focused on keeping operations up and running in the office, and you won’t have to make frantic phone calls or search the internet for a DIY solution.

3. Reduce IT Expenses

One of the many reasons your business needs managed IT services is to save money on your IT costs. After all, many small businesses don’t have money in the budget for a dedicated in-house IT department once salaries, training, and benefits start to add up. 

As a result, many forgo IT help until it’s an emergency; this strategy results in paying a lot of money for same-day repairs from a company that isn’t familiar with your business. It turns out, it’s far less expensive to have an outsourced team on hand that knows your company well and is proactively working on improving your technology tools for a fixed cost based on your actual usage. 

Your office will be less likely to experience a technology emergency when all your tools are updated and well maintained, but if it ever does, having an IT team on call ensures you get fast, affordable repairs from experts you already know.

4. Let Staff Work on Other Tasks

Some small businesses rely on a few tech-savvy employees to help with IT issues, from setting up new workstations to installing firewalls. Either way, one of the most compelling reasons your business needs managed IT services is to allow your employees to focus on the work they love to do.

When you partner with a managed services provider, you’ll take the load of maintaining your technology off their shoulders. This lets your staff work on other tasks that require their attention and contribute to the growth and forward movement of the company.

5. Improve Security

Many businesses that don’t have a dedicated IT person—or have a small, overworked department—have trouble keeping up with security needs. That’s a big problem, considering that the average cybersecurity attack can cost a small business about $25,000. 

Managing security is a responsibility that shouldn’t be overlooked. A managed services provider will offer network monitoring, cybersecurity services, and ongoing maintenance to ensure that your systems remain safe.

6. Stay Compliant

If your business or industry demands strict compliance, you need managed IT services to ensure you’re adhering to all regulations for handling sensitive data. If your company stores health information, for instance, and it gets into the wrong hands through a data breach, you could face fines of up to $50,000 per violation. 

Considering that regulations are updated often, it’s tough to stay current unless it’s your job to do so. Managed service providers have made it their business to facilitate compliance with high-value technology and services.
Now that you know a few of the reasons your business needs managed IT services, are you ready to see the benefits yourself? If so, contact Fusion Managed IT to learn how we can help take your business to the next level with our technical expertise!